Handiwork for Garage Door Services
Handiwork helps garage door companies quote repairs and installs at the property, fit same-day calls around the work already booked, and take payment before the truck leaves. Each address keeps its own history, like whether it has torsion or extension springs and whether the opener motor was already swapped, so that knowledge isn't stuck in one tech's head.
The Calls That Wreck a Schedule
Garage door work is mostly same-day. Here's where that hurts.
Same-day calls for broken springs, dead openers and doors off track, squeezed into a schedule kept on a whiteboard
Spring, opener and panel quotes with no set format, so the price depends on who wrote it down that day
Invoices that catch up with the customer days after you've left
No record of whether last time was a patch or the full repair, so a callback turns into guesswork
Repairs, installs and tune-ups all logged the same way, so the history can't tell you what kind of job it was
Finding room for the 2 p.m. emergency by calling the crew one at a time
What Garage Door Techs Can Use Now
All six of these are live.
Still Ahead
Most Calls Can’t Wait
A broken torsion spring means a car stuck in the garage until someone gets there today. A dead opener means a homeowner trying to lift a couple hundred pounds of steel by hand. Garage door work is rarely booked two weeks out. It’s mostly same-day and next-day calls landing on top of the installs and tune-ups already on the schedule. Handiwork keeps both on one calendar: the calls that can’t wait and the work you’d already planned.
A Quote That Doesn’t Depend on Who Wrote It
Pricing a spring replacement, a new opener or a dented panel in front of the customer is half the job. Build an itemized estimate on your phone at the property. The customer can open it on their own phone and read it before you leave. When they say yes, mark it approved. The quoted work becomes the scheduled job, and the same lines end up on the invoice, so nothing gets typed twice.
Booking the Call That Just Came In
A same-day repair has to fit somewhere, and usually something else moves to make room. Drop the call into an open slot and drag an install or tune-up later in the day. There’s no separate dispatch board to keep in sync. The calendar is the dispatch board, and the whole crew works from the same one. Customers get an email when a visit is booked or moved, and reminders go out ahead of the work you planned further out.
Handiwork won’t pick the closest truck or plot a route. You know your service area and your crew better than software does. What it does handle is the part that’s hard to hold in your head at 2 p.m. on a busy Tuesday: whose day has room for one more call, what’s been promised to whom, and which job can slide an hour without surprising anybody.
Paid Before the Next Address
A repair usually ends with the door working and you standing right there. That’s the moment to get paid, not “I’ll send you something later.” Handiwork turns the finished job into an itemized invoice and emails a payment link the customer can open on the spot. They pay by card or ACH through Stripe. If a part comes back under warranty, you can refund all or part of the payment from the same invoice.
The Door’s History, on File
Was last time a full spring replacement or one side? Has the opener already had a motor swapped? That’s easy to lose between visits. Every past estimate, invoice and note stays on the customer’s account, and photos stay on the job. Snap the cracked panel or the frayed cable before you replace it, and whoever goes out to that address next can see it.
Job Categories and an Installed App Are Still Ahead
A spring call, an opener install and a track repair all land as the same general job type today. Separate categories are on our roadmap. So is an installed app. For now, Handiwork runs in your phone’s browser. Neither has a ship date, but the estimate-to-payment flow already matches how a garage door business runs, one door and one job at a time.
Getting set up costs nothing, whether your first job in Handiwork is a quick spring fix or a full opener install. The fee is small, capped every month, and only applies to the payments you process through the app. A slow month costs nothing, and there’s no contract to sign.
Not Sure It Fits How You Dispatch?
Send us a note about your crew size and how calls come in. We'll tell you what works today and what doesn't.
Handiwork for Other Trades
See how Handiwork works for other service trades.