Handiwork for Appliance Repair
Appliance calls come in the same morning, when a fridge stops cooling or a dryer quits mid-load. Handiwork lets a tech price the repair standing at the unit and collect payment before leaving the house, so the paperwork doesn't wait until Friday night.
Where Service Calls Go Sideways
A full day of calls booked by phone, with nothing written down but a name, an address and a vague description of the problem
Quoting a repair next to the washer, then losing that number before the next stop
Invoicing whenever you remember, which for a small repair call is sometimes never
A personal check handed over at the door, because running a card in someone's utility room was never an option
Notes from the last visit spread across texts and memory, so the repeat call starts from scratch
What Works on a Repair Call Today
Everything below is live now for appliance repair.
Not Built Yet
Two gaps you should know about before you sign up.
A Day of Calls, and None of It on Paper
Most appliance calls come in by phone the same morning. A fridge stopped cooling overnight. A washer is leaking across the laundry room floor. A dryer quit heating the day before company shows up. You fit each one into what’s left of the day, and nothing gets written down until you’re standing in front of the machine. Handiwork keeps up with that pace. You build the price at the unit, send the invoice when the repair’s done, and the customer pays before you drive to the next address.
Quote It Before the Cabinet Door Closes
You’ve pulled the unit out, found the bad part, and now you’re doing the math out loud for the homeowner. Build the estimate on your phone right there, with the labor and the part on separate lines, and send it before you pack up. When they say yes, mark it approved and it becomes the job. Nothing gets written on a scrap of paper that ends up in the wash.
Same-Day Calls on a Calendar That Can Take Them
Appliance repair doesn’t book two weeks out. Most calls need to happen today or tomorrow. Drag the new call into an open slot, and everyone on your account sees it on the same calendar. Handiwork emails the customer the appointment time, and if you have to push it back, they get an email about that too.
Paid Before the Panel Goes Back On
A lot of repair work still runs on trust: an invoice mailed later, or a check handed over at the door. When you mark the repair complete, Handiwork builds the invoice from the job with a payment link the customer can open on their phone. They pay by card or bank transfer through Stripe while you’re still there, and you’re not following up on a small invoice three weeks from now.
Six Months Later, Same Address
The hard call to keep straight usually isn’t today’s. It’s the one from six months ago. What got tried last time? Was a part back-ordered? Did the fix hold? Each customer profile keeps every visit, every invoice and the notes left behind, so whoever picks up the phone can see what happened before.
What Isn’t Built Yet
Every job sits under one general category right now, whether it’s a refrigerator, a washer or a range. Sorting work by appliance type is on our roadmap. So is an installed app. Today you run Handiwork in your phone’s browser between stops.
What It Costs
Signing up doesn’t cost anything, and there’s no monthly bill. Handiwork earns a 3% fee, capped every month, and only on payments that go through the app. If a customer pays you some other way, there’s no fee on it. There’s no contract either, so there’s nothing to cancel if it turns out not to be a fit.
Have a Question About Your Setup?
Tell us how your calls come in and what you bill for. We'll tell you whether Handiwork fits today.
Handiwork for Other Trades
Handiwork runs the same quote-to-payment flow for these trades too.